PRIVACY
POLICY.

Who we are

Wolves Soccer Academy is a trade name of Wolves Athletic Training LLC, based in Eastampton, New Jersey. In this policy, “WSA,” “we,” and “us” mean Wolves Athletic Training LLC, doing business as Wolves Soccer Academy. It covers wolvessocceracademy.com, the WSA family portal, and the emails we send.

What we collect

• When you register or book: the parent or guardian’s name, email, phone, address, and zip code; your athlete’s name, date of birth, age group, current team, goals, and any medical notes you choose to share; the field you prefer; and how you heard about us.
• Waivers: the answers on the waiver, your signature, an emergency contact, medical notes, and your choice about photos and video. To keep a reliable record of the signature, we also save when it was signed, the internet (IP) address, and the browser used.
• Payments: card payments are handled by Stripe. We never see or store your card number. We keep the amount, the program, the payer’s name and email, and the receipt link.
• Your portal account: your name, email address, and access level. Passwords are handled by our login provider and are never visible to us.
• Training records: sessions booked, attendance, session credits, development plans, coach feedback, and documents you upload, such as a sports physical.
• Messages: what you send through the contact form, schedule change requests from the portal, and emails you send us.

What the portal records when you open things

When you open coach feedback, a development plan, an announcement, or a document in your WSA portal, the portal records that it was opened, when it was first and last opened, and how many times. WSA staff and your athlete’s coach can see this, so they know a message reached you. It is also how the portal shows New next to things you have not opened yet.

We do not track what you do on other websites, and the site uses no advertising or analytics trackers. Your browser stores your login so you stay signed in, and it is cleared when you log out.

How we use it

• To run sessions and programs, and to build and share your athlete’s development plan.
• To take payments and keep session credits right.
• To send the emails you need: booking confirmations and changes, waivers, receipts, reminders, coach feedback notices, and academy announcements.
• To keep athletes safe. Emergency contacts and medical notes are for WSA staff only.
• To meet our legal and insurance obligations, such as keeping signed waivers.

Photos and video

We only post photos or video of an athlete on our website or social media when a parent or guardian said yes on the waiver. You can change your answer at any time by emailing us. Ask us, and we will also remove posts of your athlete from our own website and social accounts.

Who can see it

• WSA staff and admins, to run the academy.
• Your athlete’s coach, for the athletes they coach: plans, feedback, attendance, and whether a waiver is signed.
• Only your family among families. The portal only ever shows a family its own athletes.
• Companies that run parts of the website for us: Netlify (hosting), Supabase (database, login, and file storage), Stripe (payments), Resend (email delivery), and Google Fonts (the website’s lettering). When you search for fields near you, your zip code is sent to a zip code lookup service to find its location.
• Anyone the law requires us to share with.

We do not sell or rent your information, and we do not share it for advertising.

Children

WSA trains athletes of all ages, including young children. Information about an athlete comes from their parent or guardian, and portal accounts are for parents, guardians, and staff, not for children. If you believe a child has sent us information directly, contact us and we will delete it.

How long we keep it

We keep your information while your family trains with WSA, and afterward for as long as we need it for our records. Signed waivers and payment records are kept longer because they are legal and financial records.

Keeping it secure

The website uses secure connections, a separate login for every person, and access rules in the database, so each account only reaches what it should. Uploaded documents are stored privately. No system is perfect, so please use a strong password and tell us right away if something looks wrong.

Your choices

• Ask for a copy of what we hold about your family.
• Ask us to correct anything that is wrong.
• Ask us to delete your information or your portal account. We may need to keep signed waivers and payment records.
• Stop announcement emails by replying to one and telling us.

Email info@wolvessocceracademy.com and we will reply within 30 days.

Changes to this policy

If we change this policy, we will update the date below. For bigger changes, we will also let families know by email or in the portal.