How booking, cancelling, and missed sessions work. Short version: give us 24 hours’ notice and your session comes back to you.
Private sessions are booked by appointment on the WSA calendar. When you book, the time is reserved for your athlete and one session is used from your account or package.
Let us know at least 24 hours before the session starts and it is returned to your account, ready to book again. To cancel or move, reply to your booking confirmation email or write to info@wolvessocceracademy.com.
A session cancelled with less than 24 hours’ notice, or missed without notice, counts as used. That time was held for your athlete and could not be offered to another family.
We understand things happen. For illness, injury, or a genuine emergency, get in touch and we will do our best to help.
If we cancel or move a session because of weather, field conditions, or anything else on our side, the session is always returned to your account.
Questions about this policy? Email info@wolvessocceracademy.com.
